GraphicMonsters, Inc. Terms and Conditions:

NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEB-SITE. GRAPHICMONSTERS, INC. RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.

LIMITATION OF LIABILITY

In no event shall GRAPHICMONSTERS, INC. or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not GRAPHICMONSTERS, INC. has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from GRAPHICMONSTERS, INC. or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall GRAPHICMONSTERS, INC. be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.

OFFICE HOURS

Our office hours are 9:00 AM- 5:00 PM PST Monday - Friday.

TURNAROUNDS

Next Business Day turnaround: All jobs in by 10:00 AM will be ready the next day by 6:30 PM, problem jobs or jobs that require proofs won’t be considered as next business Day.

RETURNS / REFUNDS

Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit.

Customer must notify GRAPHICMONSTERS, INC.within 6 business days of order acceptance to notify any defects discovered in the ordered product or the claim will be denied. In order to receive replacement Customer must return 100% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was taken.
All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason.

CUSTOMER CONTENT

You understand that all information, data, text, photographs, graphics, messages or other materials ("Content") are the sole responsibility of the person from which such Content originated. This means that you, and not GRAPHICMONSTERS, INC., are entirely responsible for all Content that you use form GRAPHICMONSTERS, INC. Gallery or send, upload, post or transmit via the Service. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of GRAPHICMONSTERS, INC. or any third party does not control posted by Customers and does not guarantee the accuracy, intrgrity or quality of the Content Under no circumstances will GRAPHICMONSTERS, INC. be liable to you in any way for any Content you may be exposed to that you may find offensive, indecen or objectionable. Products and services, are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.

ORDER APPROVAL

Customer is fully responsible for final proof and layout approval prior to the printing process.

GRAPHICMONSTERS, INC. is NOT LIABLE for errors in a final product caused by any of the following reasons:
Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Die Lines, Crop Marks, Transparency, Overprint, Finished Product Size. We DO NOT make any changes on customer files. Minimum charge for typesetting and design is $65.00.

INDEMNITY

By submitting the above document to GRAPHICMONSTERS, INC."I agree to the following terms".
I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears here, that I cannot make any changes once my order is placed and that I assume all responsibility for typographical errors.

CUSTOMER SUBMITTED ARTWORK OR GRAPHICS

All artwork or designs and images must be provided in CMYK format. GRAPHICMONSTERS, INC. is not responsible for any color shift that occurs in conversions from RGB to CMYK or PMS Pantone colors to CMYK color modes.

All artwork, designs and images must be provided in minimum of 300 DPI and CMYK color mode. GRAPHICMONSTERS, INC. is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.

COLOR PROOFING & MATCHING

GRAPHICMONSTERS, INC. is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density.

Application of UV Coating may effect or change the appearance of the printed colors. GRAPHICMONSTERS, INC. is not liable for the final color appearance of a UV product/s.

ORDER CANCELLATION

GRAPHICMONSTERS, INC. will be happy to help you cancel your order prior to Approval. However, orders may be eligible for cancellation upon request via email. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order.
Orders may not be cancelled or refunded once they have been Plated or any process thereafter. Absolutely no refunds will be issued once an order has been Plated or any process thereafter, including but not limited to Printing, Coating, and / or Finishing.
Once the order has been placed successfully, No Refunds are issued for the Logo, and Graphic design services.
GRAPHICMONSTERS, INC. is not responsible for any duplicated orders that are placed on our web site due to the customer mistake.

RE-ORDERS

GRAPHICMONSTERS, INC. is hereby notifying customers that due to system requirements all electronic files for job orders will not be kept in our system for more than 30 days after order date. Due to this limitation we
no longer accept re-orders of previously printed jobs. All files need to be re-submitted every time an order is placed. We apologize for any inconvenience this may cause. If you have any questions please contact our
customer service department.

ORDER SHIPPING AND DELIVERY

GRAPHICMONSTERS, INC. will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall GRAPHICMONSTERS, INC. be liable for any consequential or damages resulting from any delay in shipment or delivery.

All GRAPHICMONSTERS, INC.customers agree not to hold GRAPHICMONSTERS, INC. liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond GRAPHICMONSTERS, INC.'s direct control. GRAPHICMONSTERS, INC. shipment and delivery dates are calculated based upon estimates provided by our suppliers.

GRAPHICMONSTERS, INC. will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.

GRAPHICMONSTERS, INC. can only use its own shipping account and will not use customer provided account numbers for any couriers. Orders must be shipped at whole quantities and may not be split up. Please note that we don't ship to P.O. Boxes.

CUSTOMER SUPPLIED INCORRECT ADDRESS

When a package is not delivered due to an error made by the customer in submitting the proper shipping address, GRAPHICMONSTERS, INC. will reship the package with corrected address and charge an additional shipping fee for the shipment.

We reserve the right to refuse service without disclosing a reason.